Privacy Policy Last Updated: July 7, 2026 Bera GC (“Bera GC,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, share, and protect information when you visit our website, contact us, request an estimate, schedule a consultation, communicate with us by phone, email, or text message, or use our services. By using our website or submitting information to us, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
Personal Information You Provide
When you contact us, request an estimate, schedule a consultation, or submit a form, we may collect:
- Name
- Email address
- Phone number
- Property address or project address
- Project details
- Budget information
- Preferred appointment dates and times
- Photos, videos, plans, drawings, measurements, or other project-related documents
- Any other information you choose to provide
Project and Service Information
For design, remodeling, renovation, construction, additions, kitchens, bathrooms, basements, decks, patios, sunrooms, and related services, we may collect project-related information such as:
- Property details
- Site conditions
- Design preferences
- Material selections
- Measurements
- Permit-related information
- Communication history
- Proposal, estimate, invoice, and payment-related records
Website and Technology Information
When you visit our website, we may automatically collect certain information, including:
- IP address
- Browser type
- Device type
- Pages visited
- Time spent on pages
- Referring website
- General location information
- Cookies and similar tracking data
We may use tools such as Google Analytics, Google Ads, Meta/Facebook Pixel, or similar technologies to understand website performance, improve our marketing, and measure advertising effectiveness.
2. How We Use Your Information
We may use your information to:
- Respond to your inquiries
- Schedule consultations or appointments
- Prepare estimates, proposals, and project scopes
- Provide design, renovation, construction, and remodeling services
- Communicate about your project
- Send invoices, payment reminders, and project updates
- Process payments
- Improve our website, services, and customer experience
- Send promotional emails or marketing messages where permitted
- Show relevant online advertisements
- Maintain business records
- Comply with legal, insurance, tax, permitting, and regulatory obligations
- Protect our rights, property, business, customers, and website
3. Phone Calls, Text Messages, and SMS Communications
By providing your phone number to Bera GC, you agree that we may contact you by phone call or text message regarding your inquiry, appointment, estimate, project, service request, or business relationship with us. If you separately agree to receive promotional or marketing text messages, we may send you marketing-related SMS messages about our services, offers, updates, or promotions. Message frequency may vary. Message and data rates may apply depending on your mobile carrier. You may opt out of marketing text messages at any time by replying STOP. For help, reply HELP or contact us directly. We do not sell your mobile phone number or SMS opt-in information. Mobile opt-in data and consent information will not be shared with third parties for their own marketing or promotional purposes. We may share limited information with service providers who help us deliver SMS messages, manage customer communications, or operate our business, but only as needed to provide those services.
4. Email Marketing
If you provide your email address, we may send you emails related to your inquiry, estimate, project, appointment, or services. If you subscribe to or agree to receive marketing emails, we may also send promotional emails about our services, offers, updates, or company news. You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email or contacting us directly. Even if you unsubscribe from marketing emails, we may still send non-marketing emails related to active projects, estimates, appointments, payments, warranties, or other business matters.
5. Cookies and Tracking Technologies
Our website may use cookies, pixels, tags, and similar technologies to:
- Help the website function properly
- Understand how visitors use our website
- Improve website performance
- Measure advertising effectiveness
- Support remarketing or targeted advertising
- Remember user preferences
You may disable cookies through your browser settings. Some website features may not work properly if cookies are disabled. Third-party platforms such as Google, Meta/Facebook, or other advertising networks may use cookies or similar technologies to show ads based on your visits to our website or other websites.
6. How We Share Information
We may share information with trusted third parties only when reasonably necessary for business, service, legal, or operational purposes, including:
- Employees and team members
- Designers, architects, engineers, subcontractors, consultants, and project partners
- Permit expediters or government agencies when needed for project-related purposes
- Payment processors
- Website hosting providers
- CRM, email, SMS, analytics, and marketing service providers
- Accounting, legal, insurance, or business advisors
- Advertising platforms
- Law enforcement, courts, regulators, or government authorities when required by law
We do not sell your personal information to third parties for their independent marketing purposes.
7. Project Photos, Videos, and Portfolio Use
We may take photos or videos of project sites before, during, and after work for documentation, quality control, project management, insurance, warranty, and business records. We may also request permission to use completed project photos or videos for our website, portfolio, social media, advertising, or marketing materials. If personal identifying details are visible, we will make reasonable efforts to remove or avoid displaying them unless we have permission.
8. Payments and Financial Information
If you make a payment to Bera GC, payment information may be processed by a third-party payment processor. We do not store full credit card numbers on our website unless specifically stated by the payment provider. Payment processors may collect and process information according to their own privacy policies and security practices.
9. Data Security
We use reasonable administrative, technical, and physical safeguards to protect the information we collect. However, no website, internet transmission, email, text message, or electronic storage system is completely secure. We cannot guarantee absolute security.
10. Data Retention
We may retain your information for as long as necessary to:
- Respond to your inquiry
- Provide services
- Manage projects
- Maintain business records
- Meet tax, accounting, insurance, warranty, legal, and regulatory obligations
- Resolve disputes
- Enforce agreements
- Improve our services
Project-related records may be kept for extended periods due to construction, warranty, insurance, permitting, and legal requirements.
11. Your Privacy Choices
Depending on your location and applicable law, you may have the right to:
- Request access to personal information we have about you
- Request correction of inaccurate information
- Request deletion of certain information
- Opt out of marketing emails
- Opt out of marketing text messages
- Disable cookies through your browser
- Request information about how your data is used or shared
To make a privacy request, please contact us using the contact information below. We may need to verify your identity before fulfilling certain requests. Some information may be retained where required or permitted by law, including project records, invoices, contracts, warranty records, legal records, and business documentation.
12. Third-Party Links
Our website may contain links to third-party websites, platforms, or services. We are not responsible for the privacy practices, policies, or content of third-party websites. We recommend reviewing the privacy policies of any third-party websites you visit.
13. Children’s Privacy
Our website and services are intended for adults, homeowners, property owners, investors, and business customers. We do not knowingly collect personal information from children under 13. If we learn that we have collected information from a child under 13, we will take reasonable steps to delete it.
14. Service Areas
Bera GC may provide services in Washington, DC, Virginia, Maryland, and surrounding areas. Privacy rights may vary depending on your state or location.
15. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we update it, we will revise the “Last Updated” date above. Continued use of our website or services after changes are posted means you accept the updated Privacy Policy.
16. Contact Us
If you have questions about this Privacy Policy, your personal information, or your privacy choices, please contact us: Bera GC Website: https://beragc.com/ Email: team@beragc.com Phone: +1 202-938-2372 Address: 2401 12th Street NE Washington, D.C. 20018